Origin

Think Service began in Yeouido when HR leads kept asking the same question after vendor demos: the payroll application looked complete, but nobody independent had checked whether overtime premiums, leave accruals, and statutory deductions behaved correctly for Korean schedules. We formed a practice around that gap—application audits, not software sales.

Mission

We help employers see how their payroll application actually treats wages under the rules that govern their workforce, and we write findings clear enough for administrators, finance signatories, and vendor support desks to share.

Approach

Work stays concrete. We sit with configuration tables, sample payslips, and the people who maintain calendars. We prefer evidence from real pay periods over generic checklists. When a finding needs legal interpretation beyond application behaviour, we say so and point clients to counsel rather than stretching our scope.

People

Our reviewers combine payroll operations experience with close reading of Korean labour and withholding requirements as they appear inside common payroll applications. Engagements are led from Seoul, with on-site sessions available at our office at 108 Yeoui-daero, Yeongdeungpo-gu, Seoul 07335 or at the client’s workplace when a live walk-through helps.

Values

  • Independence — we do not resell payroll applications or take referral fees from vendors.
  • Clarity — findings name the setting, the pay component, and the sample that proved the gap.
  • Proportion — severity rankings respect which issues must move before the next payday versus which can wait for a release cycle.
  • Respect for operators — administrators who keep payroll running are partners in the review, not subjects of a report.

Community and place

South Korea’s wage rules, public holiday calendars, and social insurance parameters shift often enough that a configuration correct last year can drift. We stay rooted in that local rhythm—Seoul employers, Korean statutory updates, and the applications those employers actually run.